GreetRep

User Data Deletion

Last updated 18 October 2026.

Anyone can ask GreetRep to delete personal data. GreetRep is a sole trader based in Dublin, Ireland. Email hello@greetrep.com.

How to ask

• Email. Write to hello@greetrep.com with the subject Delete my data. Say the email address you used, or the gym you chatted with, and what you want removed.
• Gym owners. In Settings, choose Delete my account and type the gym name. That deletes the gym, leads, chats, and saved tokens immediately.
• Visitors. You can ask the gym, because the gym decides why your enquiry was stored. You can also use the email above and we will act within 30 days.
• Facebook, Instagram, or WhatsApp. You can remove the app from your Meta settings. Meta then calls our deletion callback. You can also email us with the subject Delete my data.

What is deleted, and when

We delete or anonymise the GreetRep records that identify you: the account, chats, leads, and, for a Meta user, the messages stored under that Meta user id. We do this within 30 days of a clear request. Delete my account and the Meta callback both run immediately.

We do not delete data that already sits in the gym's own booking software, or a message that Meta still holds. A short deletion log may keep a gym id and a time, without the messages.

If you used the Meta callback, keep the confirmation code. You can check it on the status page linked from Meta's response.

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